Terms of service
Terms of Service – White Ratel Shop
Welcome to White Ratel Shop. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.
1. General Information
White Ratel Shop provides online products and services through our Shopify store. Throughout the site, the terms “we,” “us,” and “our” refer to White Ratel Shop.
By visiting our store or purchasing from us, you agree to these Terms of Service and all applicable policies.
2. Online Store Usage
By using this website, you confirm that:
- You are at least the age required in your country or have permission from a parent/guardian
- You will not use our products for illegal or unauthorized purposes
- You will not attempt to damage, hack, or interfere with our website or services
Violation of these terms may result in suspension or termination of access to our services.
3. Products & Pricing
- We strive to display products, descriptions, and pricing accurately.
- Prices may change at any time without prior notice.
- We reserve the right to limit or discontinue products without notice.
We do not guarantee that product colors or images displayed on your device will be perfectly accurate.
4. Orders & Payments
- All orders are subject to availability and payment confirmation.
- We reserve the right to refuse or cancel any order if fraud or suspicious activity is detected.
- Customers are responsible for providing accurate billing and shipping information.
5. Shipping & Delivery
Shipping times may vary depending on location and logistics providers.
White Ratel Shop is not responsible for:
- Delays caused by shipping carriers
- Customs delays or import duties
- Incorrect addresses provided by customers
Customers will receive tracking information when available.
6. Returns & Refunds
Our Return & Refund Policy explains the conditions for returns, exchanges, and refunds.
Returned products must meet our return eligibility requirements before refunds are approved.
7. Intellectual Property
All content on White Ratel Shop including:
- Logos
- Images
- Product descriptions
- Graphics
- Branding
belongs to White Ratel Shop and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
White Ratel Shop shall not be held liable for:
- Indirect or accidental damages
- Losses caused by misuse of products
- Temporary website interruptions
- Delays outside our control
Customers use our services at their own risk.
9. Privacy
Customer information is handled securely and used only for order processing, customer support, and improving store services.
We do not sell customers’ personal information to third parties.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes means you accept the updated terms.
11. Contact Information
For questions regarding these Terms of Service, customers may contact White Ratel Shop through the store contact page or official support emai